Apache APISIX Enterprise Support and Commercial Options
Apache APISIX is a capable, independent open-source gateway. When your organization needs enterprise governance, migration expertise, architecture review, optimization, security fixes, or training, API7 can discuss commercial options built around APISIX expertise.
Confirm the available services and engagement scope directly with API7.
Choose the operating model that fits
Apache APISIX
Self-operated open source
Commercial support
Help for existing deployments
API7 Enterprise
Governance and lifecycle platform
Apache APISIX remains an independent Apache project
Apache APISIX is a top-level project of the Apache Software Foundation under the Apache 2.0 license. API7 does not own or control the Apache project, and using APISIX does not require an API7 product. API7 originally created and donated APISIX and now offers separate commercial products and services for organizations that want them.
Choose a path
One APISIX foundation, three operating paths
Open source is a valid production choice. A commercial path becomes relevant when your team needs professional assistance or an enterprise operating layer for governance and lifecycle management.
Open source
Apache APISIX
Run the Apache Software Foundation project on your infrastructure with full control over deployment, configuration, upgrades, and operations.
Best fit
Teams that want an Apache-2.0 gateway and have the platform capacity to operate it.
Commercial support
Support for Existing APISIX Deployments
Discuss deployment planning, migration, architecture review, optimization, integration, security fixes, and training with API7.
Best fit
Teams that want to keep operating APISIX while evaluating professional assistance for production work.
Enterprise platform
API7 Enterprise
Add centralized governance, gateway groups, RBAC, auditability, API lifecycle capabilities, and professional support around the APISIX core.
Best fit
Organizations coordinating gateways across teams, environments, or regulated workloads.
Commercial support
Define the help you need before you engage
The public API7 Enterprise product page describes add-on professional technical support across onboarding, migration, optimization, customization, and ongoing assistance. Confirm the exact engagement scope directly with API7.
Onboarding and migration
Commercial plans may include product training, migration assistance from other gateways, and architecture discussion or review.
- Product onboarding and deployment planning
- Migration paths from existing gateway platforms
- Architecture discussion and review
Optimization and integration
Eligible services can help teams tune the platform and connect it to existing delivery, identity, and legacy application workflows.
- Performance optimization
- Custom plugin development
- Protocol, GitOps, and legacy-system integration
Ongoing technical assistance
The API7 Enterprise product page lists ongoing assistance from people with APISIX development experience.
- First-priority security fixes
- APISIX development certification
- Regular meetings with APISIX core developers
Open source or enterprise
Choose based on operating responsibility, not gateway performance
Apache APISIX and API7 Enterprise share the APISIX foundation. The commercial value is the operating layer around it: governance, lifecycle, coordination, and support.
| Decision area | Apache APISIX | API7 Enterprise |
|---|---|---|
| Product model | Independent Apache-2.0 open-source project | Commercial API management product built on the APISIX core |
| Operations | Your team installs, upgrades, patches, and monitors | Commercial platform, tooling, and professional technical assistance |
| Governance | Community management capabilities and self-built processes | Centralized RBAC, gateway groups, audit, and multi-team controls |
| API lifecycle | Gateway runtime and open-source ecosystem | Enterprise lifecycle management and developer-portal capabilities |
| Support | Community channels and self-service documentation | Add-on professional technical support described by API7 |
Evaluating a dedicated gateway for AI traffic?
AISIX AI Gateway is a separate API7 product for model, MCP, and agent traffic. Review it when your requirement extends beyond support for an existing Apache APISIX deployment.
Common scenarios
Where a commercial path can reduce uncertainty
The right time to engage is usually tied to an operating change: production responsibility, organizational scale, migration risk, regulatory pressure, or a new traffic domain.
01
Move an APISIX evaluation into production
Define the deployment model, operational ownership, upgrade path, observability, and support model before traffic becomes business-critical.
02
Standardize gateway operations across teams
Introduce centralized policy, gateway groups, access controls, and auditability without replacing the APISIX data-plane foundation.
03
Migrate from another API gateway
Plan a staged transition for routes, authentication, traffic policies, plugins, and operational tooling with commercial assistance from API7.
04
Operate across hybrid or multiple clouds
Keep gateway data planes close to workloads while using a consistent control and governance model across environments.
05
Plan upgrades for business-critical gateways
Review version compatibility, configuration changes, rollback requirements, and security updates before upgrading a production APISIX deployment.
06
Add expert guidance for production operations
Evaluate the product training, architecture discussion, and ongoing technical assistance described for API7 Enterprise.
Customer proof
APISIX technology in demanding production environments
These published customer stories show the kinds of scale, data-sovereignty, migration, and operational requirements that can lead teams to evaluate a commercial API7 path.
Airwallex
Dynamic routing for data sovereignty
Airwallex's published story describes using an API7 solution based on APISIX for dynamic routing, tenant-level controls, private deployment, and data-sovereignty requirements across global payment operations.
Read the Airwallex storyvivo
Gateway standardization at large scale
vivo's published story describes APISIX-based cluster management, migration from NGINX, cloud-native adoption, and production traffic approaching one million QPS.
Read the vivo storyFAQ
Questions teams ask before choosing a commercial path
Use these answers to identify the next conversation, then confirm product and service details directly with API7.
Tell us how you are using—or evaluating—Apache APISIX
Share your deployment, migration, governance, or support requirements. API7 can help you identify which operating path is relevant and what still belongs in your own platform team.