New

Announcing AISIX: The AI-Native AI Gateway for LLMs and AI AgentsLearn More

Learn More

Improve Global Quality of Life

API7 Enterprise helps Hisense to build an integrated platform to connect factories and applications distributed around the world.

Infra Team

,

Hisense

hisense

9 times surge

in API gateway performance

> 10 million API calls

are handled daily at ease

Start for Free

Challenges

Hisense is a globally renowned electronics and home appliance manufacturer. According to the leading international market research institute Omdia, global shipments of Hisense TV for Q1 2024 hit a total of 6.32 million, ranking Hisense No. 2 overall in the global market from 2022 to 2024 Q1.

It strategically shifts from decentralized to centralized control, embracing platformization and digital transformation. Over the past two decades, Hisense launched a digital planning project, resulting in an integrated platform with capabilities like API services and protocol conversion.

However, as the platform expands, urgent challenges await resolution.

  • Hisense's global industrial parks face delays in API service calls due to lengthy chain and network fluctuations, necessitating the establishment of edge gateways.

  • The integration platform required regular manual database handling, and access to the management portal was becoming increasingly slower, which demanded higher performance and high availability.

  • Hisense's implementation of a plenty of microservices results in a complex architecture, hampered by issues with outdated middleware and operational complexities.

  • The previous platform was time-consuming in synchronizing API registration, modification, publication, subscription, and policy changes, resulting in lengthy debugging and poor user experience.

Solution

Hisense replaced its previous platform components with API7 Enterprise, enabling centralized management and decentralized edge deployment.

Hisense Architecture with API7 Enterprise

API7 Enterprise has brought numerous advantages, including instant API registration, release, and policy modifications thanks to API7's hot reloading feature. API7 also introduced new features like HMAC authentication, GZIP log support, dynamic plugin loading, and customizable exception strategies.

API7 Solution for Hisense

Competitive Edge of Our Solution

High Performance

Hisense's previous platform was integrated with 146 sets of business systems, with an average daily usage exceeding 5 million calls. As the unified gateway for interconnecting the group's business systems, it imposes requirements on higher performance and high availability. API7 Enterprise boasts all the merits of Apache APISIX, delivering the best performance among other API gateways with a single-core QPS of 18,000 with an average delay of 0.6 ms.

High Availability

API7 Enterprise provides high-availability mechanisms for customer-managed deployments. These mechanisms can reduce failure impact, but achieved service availability depends on the customer's deployment architecture, infrastructure dependencies, and operations.

Hot Reloading

API7 Enterprise enables elastic scaling, allowing Hisense to automatically adjust the capacity of your API infrastructure based on the incoming traffic. Furthermore, Hisense can upgrade and add more advanced features to its system, including HMAC (hash-based message authentication code) authentication, gzip-form log files, dynamic plugin reloading, and custom exception policies.

Resilient Scalability

API7 Enterprise offers a powerful feature called hot reloading, which allows real-time effectiveness in API registration, publication, subscription, and policy modification. Hisense can adapt more quickly to the diverse business environment demands and improve business flexibility and development efficiency through API7's real-time effectiveness feature.

Results

Millions of Traffic Calls Handled

In Hisense's deployment, the API7 solution optimized its API gateway, with this case study reporting an 8–9x performance improvement while handling tens of millions of API calls per day, including periods of high load. This result applies to that customer deployment and is not a product-level availability guarantee.

Remarkable System Efficiency

Hisense reports that applying API modifications, registrations, publications, subscriptions, and policy changes in real time improved development efficiency, and that deploying edge gateways increased system autonomy across multiple industrial parks. This distributed topology is intended to reduce the impact of some network failures; each site's continuity still depends on its infrastructure and operations.

Advanced Features Supported

By harnessing the robust scalability of API7 Enterprise, Hisense enjoys effortless customization of its platform. Leveraging this flexibility, Hisense has unlocked a host of new features to elevate its API infrastructure. These include advanced capabilities like HMAC authentication, supporting gzip-form log files, dynamic plugin loading, and customizable exception strategies, empowering Hisense with enhanced security, flexible log management, extensibility, and tailored exception handling.

More Customer Stories

Pioneer Immersive and Inclusive Gaming Experiences for All Ages

Pioneer Immersive and Inclusive Gaming Experiences for All Ages

APISIX is fully open-source with a robust ecosystem, enabling seamless traffic recording and management without impacting user experience.

Read More

right-arrow
Support Blockchain as A Service

Support Blockchain as A Service

Apache APISIX supports multiple protocols, saving great R&D costs and endowing our platform with endless vitality.

Elevate AI Model Development with Machine Learning

Elevate AI Model Development with Machine Learning

As a mature and out-of-the-box API gateway, APISIX helps us with high development efficiency. From starting from scratch to passing POC, it only took us one week.

Need help or have questions?

Schedule a Meeting